JOB ACCOUNTABILITIES:

• Review arrival lists to welcome guests & attend to special guests
• Provide information about amenities, area and venues and promote services
• Anticipate guest needs and build rapport with customers
• Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
• Promoting collaboration and ensuring that each is developed and evaluated against goals and objectives which are aligned, specific, measurable, attainable yet challenging, realistic and time bound.
• Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviours in harmony with DP World’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies
• Perform other related duties as assigned

QUALIFICATIONS, EXPERIENCE AND SKILLS:

• Proven experience of 8-10 years in similar role
• Familiarity with hospitality industry standards
• Proficiency in English; knowledge of additional languages is a plus
• Computer literacy
• Customer-oriented and professional attitude with an outgoing personality
• Outstanding communication abilities
• Excellent organizational and time-management skills, multi-tasking and ability to stay calm in a fast-moving environment are paramount.

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