Review arrival lists to welcome guests & attend to special guests
Provide information about amenities, area and venues and promote services
Anticipate guest needs and build rapport with customers
Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
Promoting collaboration and ensuring that each is developed and evaluated against goals and objectives which are aligned, specific, measurable, attainable yet challenging, realistic and time bound.
Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviours in harmony with DP World’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies
Perform other related duties as assigned
QUALIFICATIONS, EXPERIENCE AND SKILLS:
Proven experience of 8-10 years in similar role
Familiarity with hospitality industry standards
Proficiency in English; knowledge of additional languages is a plus
Customer-oriented and professional attitude with an outgoing personality
Outstanding communication abilities
Excellent organizational and time-management skills, multi-tasking and ability to stay calm in a fast-moving environment are paramount.