Job description:

M1. JOB DETAILS:

Job Title:

Specialists, IT Network Services – Firewalls

Reports to:

IT Corporate – Manager, IT Network Services

Department:

IT

Function:

Network and Telecommunications

Location

Amman, Jordan

2. JOB PURPOSE

Provide operational support for a multi-countries network. This position is responsible for planning, designing, implementing, managing, and maintaining Networks, Support, and Projects.

Maintaining all network documentation to reflect the state of our network.

4. KEY ACCOUNTABILITIES

• Familiar with working on
  • Cisco Nexus core switches
  • Cisco Edge switches
  • Cisco Routers.
  • Cisco Internet and Datacenter Firewalls (FMCs, FTDs. ASAs)
  • Cisco ISE
  • Cisco WLC
• Plays a prominent role in implementing the network security rules and mitigating network attacks
• Take responsibility for firewall troubleshooting and maintenance
• Must ensure the maintenance of clustered firewall environments for sites using Cisco FMC
• Should have proper knowledge about IPS Software blades and others. It is their responsibility to create Log analysis and correlation of monthly reports
• Must develop signatures and traps to evaluate the traffic pattern
• Should be well-versed with Cisco Firewalls models, capabilities, and architectures
• Provides technical assistance required for VPN client infrastructure
• Should track device inventory and offer support for the clients
• The primary responsibility of the specialists is to configure, administer, and document firewall infrastructure, working with Cisco ASA/FTD/FMC
• Develop innovative initiatives to improve the quality and effectiveness of the services
• Play an active role in identifying the cause of any IT service incident and effectively resolve any issues
• Diagnoses and rectify any problems with the network and firewalls and associated peripherals
• Should maintain our firewalls and stay updated on any Cisco security vulnerabilities and how they affect our network
• It is essential to have an appropriate understanding of the Cisco firewalls including multiple contexts and HA
• Perform an audit on Planned Schedule Backup for Network Devices
• Review Network Performance reports including Monitoring Data, MPLS and Internet Leased Lines per a Scheduled Checklist (KPIs)
• Evaluating and providing recommendations regarding network systems and software
• Writing IT SOPs, Policies, Change Control Forms, and Vendor Comparison Matrix.
• Manage Projects; create Project Charters, RFPs, RFP Tracking, Proposals, and Project Closure.
• Follow up on Network Passive
• Following up on IT best practices, policies, and SOP
• Maintain High Availability for Hikma global sites over the cloud (DmVPN)
• Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Follow up on routine network device maintenance and determine when and what maintenance is needed.

6. QUALIFICATIONS, EXPERIENCE, & SKILLS

QUALIFICATIONS

• B.Sc. Degree in Computer Related Majors
• CCNA/CCNP Security is a must
• Cisco Firewall Security Specialist, CCIE Security preferred

EXPERIENCE

• 3-5 years of network administration and Firewalls support in fast-paced environment

SKILLS

• Provide operational support for a multi-countries network.
• Plan, design, implement, manage and maintain Network, Support and Projects.
• Maintaining all network documentation to reflect the state of our network.
• Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Ability to work under pressure.
• Team player.

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