Diary Management

• Extensive management of online diaries, book appointments and arrange meetings, updates as required
• Ensure Executive/s get to meetings on time with appropriate documentation
• Act as back up in managing other Executives’ and Principals’ diaries when their EAs are not available

Call Management

• Handle and screen calls for Executive/s
• Take and pass messages to Executive/s in a timely manner

Email Management

• Monitor Executives’ email inboxes when they are out of the office or at meetings and taking action as necessary
• Client relationships
• Maintain and build good working relationships with Executive/s clients and their assistants via phone and email communication
• Assist other EAs during busy periods

Internal Process

• Meetings
• Pro-active planning for meetings and follow up actions (documents, papers needed…)
• Organise local internal and external meetings, including organising catering, IT requirements etc
• Meet and greet visitors
• Partner and Executive general admin
• Proofread and finalize documents when required i.e. presentations, proposals, letters
• General filing
• Keeping Executive own contacts databases/business card storage up to date

Learning and Growth

• Exercise confidentiality, discretion and personal sensitivity in all aspects of the role
• Comply with PwC policies and procedures in all aspects of the role
• Build network of strong working relationships both internally and externally
• Assist with the organisation of PwC events as needed including dinners and outside events
• Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed.

Additional Responsibilities For Those At Manager Grade

• To assist with and take on Manager grade projects within LOS . eg annual partner processes, annual LOS event management, manage and build global leader visit schedules, manage and provide input and support for monthly LOS leadership meetings
• Liaison with Partner Affairs for new partner recruitment, feedback and other adhoc matters
• Support LOS operational matters as required

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